FFO
Fixed & Floating Object Damage
Incidents involving damage to docks, bridges, or other stationary objects require a specialized response. As your local correspondent, we are experts in handling FFO claims, providing you with swift, precise investigation and strategic guidance. We protect your interests by delivering accurate and timely information, allowing you to manage these incidents effectively.
Our Role in FFO Claims
We provide comprehensive support for FFO claims by focusing on the unique challenges they present.
- Swift On-Site Investigation: We promptly appoint a competent surveyor out of our own source (around 20 survey companies) and dispatch the surveyor to the scene to conduct a thorough investigation, meticulously documenting damage to both your Member’s vessel and the fixed or floating object.
- Liability Assessment: We deliver an initial, expert assessment of the incident’s cause, providing you with a clear understanding of potential liability and costs.
- Stakeholder Coordination: We act as your central point of contact, coordinating communication and information flow between port authorities, local law enforcement, and surveyors to streamline the claims process.
The FFO Claims Process
We follow a clear, step-by-step process to ensure every FFO claim is managed with maximum efficiency.
- Notification & Mobilization: Upon receiving the incident report, we immediately mobilize our team to the scene.
- On-Site Inspection: We conduct a detailed inspection of the damaged property and vessel, gathering all relevant evidence and documentation.
- Fact-Finding & Documentation: We collect official incident reports, port logs, and witness statements to provide a comprehensive factual basis for the claim.
- Reporting & Advice: We provide a comprehensive and timely report to your P&I Club with our expert findings and strategic recommendations.
- Resolution Support: We support the P&I Club throughout negotiations and resolution, coordinating with legal counsel as needed.
Expertise in Specific Damage Types
Our expertise covers a wide range of FFO claims, ensuring you have the right support for any incident.
- Pier & Dock Damage: Scrapes, structural cracks, or collapses involving port infrastructure.
- Bridge & Infrastructure Collisions: Incidents causing damage to bridges, jetties, or other land-based infrastructure.
- Buoy & Mark Damage: Incidents involving navigational aids.
- Submerged Objects: Incidents involving unexpected contact with submerged or hidden objects in the water.
Call to Action
When FFO damage occurs, you need a local expert who understands both the maritime and land-based issues involved. Contact us for immediate, professional support.